Home / Get help with debt
For individuals

Worried about money? You're not on your own.

Lots of people struggle with debt, and it is not a personal failing. Free, confidential help is available today, and it works best when you reach out early.

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Help you can get today

Free, confidential debt advice

These services are free and won't judge you. You don't need to wait for the Eli app.

If money worries are affecting how you feel, you can talk to Samaritans for free, any time, on 116 123.

The Eli app

A calm place to see your money clearly

Eli helps you see where your money goes, build a budget that fits your real life, and take small steps forward. When you want a person, Eli connects you to a free debt adviser.

Free

Budgeting and getting help cost nothing.

Your data stays yours

Kept in the UK. Never sold. Never used for advertising.

No judgement

Built with people who've been there, and with advisers.

You choose

Connect your bank only if you want to, and disconnect any time.

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Coming soon

Hear when Eli is ready for you

Leave your email and we'll tell you when the app opens. No pressure, no countdown and no spam.

Has an advice service invited you to their Eli portal? Use the link they sent you to sign in.

Questions

Before you start

Is the Eli app free?

Yes. Budgeting, seeing your money in one place and getting connected to a free debt adviser are free.

Will you sell my information?

No. We do not sell your information. We never have and we will not. We only share it when you ask us to, for example to refer you to an adviser, or when the law requires it.

Is Eli a debt adviser?

No. Eli gives guidance in plain language and helps you prepare. It is not regulated financial or legal advice. If something matters, check it with an adviser, and we will help you find one.

Where is my information kept?

In the UK. It is encrypted while it is stored and while it travels between your device and us. You can see what we hold, correct it or ask us to delete it, free of charge.